{"product_id":"claud-butler-ridge-2-0-17-19-inch-frame-electric-mountain-bike-250w","title":"Claud Butler Ridge 2.0 17\"\/19\" frame Electric Mountain Bike 250W","description":"\u003ch4\u003eTrail Power, Refined\u003c\/h4\u003e\n\u003cp\u003eThe Claud Butler Ridge 2.0 Electric Mountain Bike is a confident evolution of the best-selling Ridge platform, built to push harder on climbs, descend with control, and deliver a more capable off-road ride. With upgraded torque, refined Shimano Cues gearing, hydraulic braking, and trail-ready geometry, the Ridge 2.0 is designed for riders who want proper electric assistance without losing the feel of a true mountain bike.\u003c\/p\u003e\n\u003ch4\u003eTop Features at a Glance\u003c\/h4\u003e\n\u003cp\u003e• \u003cu\u003e45Nm Bafang Rear Hub Motor\u003c\/u\u003e for stronger hill-climbing and confident trail support\u003cbr\u003e• \u003cu\u003eIntegrated 375Wh Battery\u003c\/u\u003e delivering up to 40 miles \/ 64km of assisted range\u003cbr\u003e• \u003cu\u003eColour Display with Handlebar Remote\u003c\/u\u003e showing detailed ride and efficiency data\u003cbr\u003e• \u003cu\u003e1x9 Shimano Cues Drivetrain\u003c\/u\u003e with wide-range 11–46T cassette for varied terrain\u003cbr\u003e• \u003cu\u003eShimano MT200 Hydraulic Disc Brakes\u003c\/u\u003e for reliable stopping power on and off-road\u003cbr\u003e• \u003cu\u003e120mm Suspension Fork with Lockout\u003c\/u\u003e to smooth trails and control climbs\u003cbr\u003e• \u003cu\u003e27.5” Wheels with 2.35” Tyres\u003c\/u\u003e for grip, stability, and responsive handling\u003cbr\u003e\u003c\/p\u003e\n\u003ch3\u003eSizing\u003c\/h3\u003e\n\u003cp\u003eThe Claud Butler Ridge 2.0 is about getting out on the trails and having fun and is available in two sizes. We recommend the 17\" Medium for riders who are 5'4\" to 5'10\" (162cm to 178cm) and the 19\" Large for riders who are 5'10\" to 6'2\" (178cm to 188cm).\u003c\/p\u003e\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003ch4\u003eElectrics\u003c\/h4\u003e\n\u003cp\u003e\u003cu\u003eMaximum Range:\u003c\/u\u003e 40 miles \/ 64km\u003cbr\u003e\u003cu\u003eRecharge Time:\u003c\/u\u003e 5 hours\u003cbr\u003e\u003cu\u003eMaximum Assisted Speed:\u003c\/u\u003e 15.5mph \/ 25kmh\u003cbr\u003e\u003cu\u003eMotor:\u003c\/u\u003e Bafang rear hub motor, 45nm torque\u003cbr\u003e\u003cu\u003eMotor Type:\u003c\/u\u003e Rear hub motor\u003cbr\u003e\u003cu\u003eMotor Torque:\u003c\/u\u003e 45nm\u003cbr\u003e\u003cu\u003eBattery:\u003c\/u\u003e 36V 10.4Ah, 375wh, integrated, removable for charging on or off the bike\u003cbr\u003e\u003cu\u003eBattery Type:\u003c\/u\u003e Integrated\u003cbr\u003e\u003cu\u003eCharger:\u003c\/u\u003e 42V 2A, 3 pin UK plug\u003cbr\u003e\u003cu\u003eDisplay:\u003c\/u\u003e Colour display with handlebar remote, 5 assist modes, current speed, max speed, average speed, battery level, total range, trip range, energy consumed\u003cbr\u003e\u003cu\u003eSpeed Sensor:\u003c\/u\u003e Left hand crank mounted\u003cbr\u003e\u003c\/p\u003e\n\u003ch4\u003eFrameset\u003c\/h4\u003e\n\u003cp\u003e\u003cu\u003eFrame:\u003c\/u\u003e 6061 aluminium frame, internal cable routing, fully integrated removable battery, 27.5\" wheels\u003cbr\u003e\u003cu\u003eFork:\u003c\/u\u003e 27.5\" suspension fork, hydraulic lockout, 120mm travel\u003cbr\u003e\u003c\/p\u003e\n\u003ch4\u003eDrivetrain\u003c\/h4\u003e\n\u003cp\u003e\u003cu\u003eGear Shifters:\u003c\/u\u003e Shimano Cues SL-U4000 RapidFire, 9 speed\u003cbr\u003e\u003cu\u003eRear Derailleur:\u003c\/u\u003e Shimano Cues RD-U4000, Shadow design, 9 speed\u003cbr\u003e\u003cu\u003eChain:\u003c\/u\u003e KMX X Glide, 9 speed\u003cbr\u003e\u003cu\u003eCassette:\u003c\/u\u003e Shimano Cues LG-300, 11–46T, 9 speed\u003cbr\u003e\u003cu\u003eChainset:\u003c\/u\u003e Electrum alloy, 38T, 170mm crank arms\u003cbr\u003e\u003cu\u003eNumber of Gears:\u003c\/u\u003e 9\u003cbr\u003e\u003c\/p\u003e\n\u003ch4\u003eBrakes\u003c\/h4\u003e\n\u003cp\u003e\u003cu\u003eBrakes:\u003c\/u\u003e Shimano MT200 hydraulic disc brakes\u003cbr\u003e\u003cu\u003eRotors:\u003c\/u\u003e Shimano RT-56 (Front 180mm \/ Rear 160mm)\u003cbr\u003e\u003cu\u003eBrake Levers:\u003c\/u\u003e Shimano MT200 hydraulic disc\u003cbr\u003e\u003c\/p\u003e\n\u003ch4\u003eWheels\u003c\/h4\u003e\n\u003cp\u003e\u003cu\u003eFront Hub:\u003c\/u\u003e Alloy with quick release, black\u003cbr\u003e\u003cu\u003eRear Hub:\u003c\/u\u003e Bafang rear hub motor, 36V 250W, 45nm torque, 25kmh max speed\u003cbr\u003e\u003cu\u003eRims:\u003c\/u\u003e 27.5\" double wall alloy, 36 hole\u003cbr\u003e\u003cu\u003eTyres:\u003c\/u\u003e Ralson Vector, tan walls, 27.5 x 2.35\"\u003cbr\u003e\u003c\/p\u003e\n\u003ch4\u003eComponents\u003c\/h4\u003e\n\u003cp\u003e\u003cu\u003eHandlebar:\u003c\/u\u003e Aluminium, 780mm wide, 25mm rise\u003cbr\u003e\u003cu\u003eStem:\u003c\/u\u003e Aluminium, 50mm reach, 31.8mm clamp\u003cbr\u003e\u003cu\u003eGrips:\u003c\/u\u003e Lock-on grips, black\u003cbr\u003e\u003cu\u003eSaddle:\u003c\/u\u003e Selle Royal\u003cbr\u003e\u003cu\u003eSeat Post:\u003c\/u\u003e Alloy, 27.2 x 350mm, black\u003cbr\u003e\u003cu\u003ePedals:\u003c\/u\u003e MTB platform pedals\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e12 month warranty\u003c\/p\u003e\n\u003ch3\u003eDelivery\u003c\/h3\u003e\n\u003cp class=\"p1\"\u003eDirect Delivery\u003cb\u003e \u003c\/b\u003eavailable to Mainland UK addresses only. Estimated delivery time 2-5 working days. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe will dispatch orders received by midday that same day and our chosen courier will deliver direct to your door. You will need to be in to sign for the delivery, and bikes will be delivered 'built and ready to ride'. This means one of our trained, expert mechanics has fully assembled your bike in our workshop, applied protective packaging and re-boxed it for our courier to deliver it to you. After delivery you only need to make minor adjustments.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003ePlease note - we complete the same pre-departure assembly on folding electric bikes, but dispatch them folded in their original box.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eSometimes occasional delays are possible due to conditions outside of our control. Whilst we work hard to deliver within the provided timescales, we are unable to guarantee dates and times for delivery.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eChecking Your Order - \u003cb\u003e\u003c\/b\u003eAt point of delivery we kindly request that you please check your order for any signs of damage - even if you do not intend to use your item immediately - at which time you can sign for as damaged with the courier or reject the delivery. Please report any damages to our customer service team by calling on 0333 0505 707 or emailing \u003ca href=\"mailto:info@straightspoke.com\"\u003e\u003cspan class=\"s1\"\u003einfo@straightspoke.com\u003c\/span\u003e\u003c\/a\u003e.  Any claims for damages or discrepancies must be submitted within 3 days of receipt of your goods and we request images of the damage for our records.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOn arrival please complete the following:\u003c\/p\u003e\n\u003col class=\"ol1\"\u003e\n\u003cli class=\"li1\"\u003eRemove the electric bike and any documentation\/spare parts boxes from the outer carton and take off any protective packaging.\u003c\/li\u003e\n\u003cli class=\"li1\"\u003eWith the bike on the ground or in a work stand, loosen the bolts on the handlebar stem where it meets the fork, line the handlebars up to the front wheel and re-tighten.\u003c\/li\u003e\n\u003cli class=\"li1\"\u003eIn some cases you may also need to adjust the handlebar angle. To do this please loosen the bolts on the front of the handlebar stem where it meets the handlebars and rotate the bars until it is in a comfortable position, then re-tighten bolts.\u003c\/li\u003e\n\u003cli class=\"li1\"\u003eYour left pedal will already be fitted, so take the unfitted pedal and screw it clockwise into the threaded hole on your crank arm. We trial fit these prior to dispatch to ensure there is no cross-threading, so please take extra care when fitting.\u003c\/li\u003e\n\u003cli class=\"li1\"\u003eAdjust your saddle height if necessary by loosening the seat clamp and adjusting it to a suitable height. We recommend that your knee is slightly bent at the bottom of each pedal stroke whilst sat comfortably.\u003c\/li\u003e\n\u003cli class=\"li1\"\u003eDouble check that every bolt you have adjusted is tight.\u003c\/li\u003e\n\u003cli class=\"li1\"\u003eWe recommend charging your e-bike to full capacity before you ride it to help the long-term health of your battery. To see if there is sufficient level of charge please check the handlebar display.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp class=\"p1\"\u003ePlease note all items should be checked upon delivery, even if you are not planning on using your item straight away. Although we strive to ensure that all of our products are carefully packaged and delivered to our customers, unfortunately there may be rare occasions when an item arrives faulty or damaged. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIn the event of receiving a faulty item, we please ask that you either:\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eReject the item upon delivery\u003cbr\u003eOR\u003cbr\u003eSign for the item as damaged and then forward on details of the issue plus any supporting images within 3 working days to \u003ca href=\"mailto:returns@straightspoke.com\"\u003einfo@straightspoke.com\u003c\/a\u003e\u003cbr\u003ePlease be aware that we cannot accept damaged claims after 3 working days of receipt of the order.\u003cbr\u003eAny replacements for items that have been agreed upon by our team as faulty\/damaged will be sent to you free of postage charges.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have any questions please do not hesitate to get in touch with our friendly customer service team on 0333 0505 707 or by emailing \u003ca href=\"mailto:info@straightspoke.com\"\u003e\u003cspan class=\"s1\"\u003einfo@straightspoke.com\u003c\/span\u003e\u003c\/a\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDaily support: 8am - 6pm (UK time)\u003c\/p\u003e\n\u003ch3\u003eReturns\u003c\/h3\u003e\n\u003cp class=\"p1\"\u003eChanged your mind about your order? Not a problem – simply let us know within 14 days of receipt of your goods that you wish to return your unwanted goods. You then have a further 14 days to return the item(s) to us.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe kindly request that you put your returns request in writing to us and state whether you would like a refund, exchange or replacement.  Please inform us of your request via email at \u003ca href=\"mailto:returns@straightspoke.com\"\u003ereturns@straightspoke.com\u003c\/a\u003e and we will do our best to respond within 1-2 working days.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003ePlease note that you are liable for any transportation costs incurred to return your item(s).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003ePlease be aware that any unwanted goods should be returned to us unused, in their original packaging, and in the condition in which you received them. Please check that all instructions and fixings for your item are included with your return. If your order comes in multiple boxes, please ensure that all parts are returned to us in their original packing and in their original received condition.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003ePlease ensure that you also request proof of postage from your chosen courier and notify us of your return tracking information at \u003ca href=\"mailto:returns@straightspoke.com\"\u003ereturns@straightspoke.com\u003c\/a\u003e.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll returns should be sent in original packaging.  If you are unable to repackage the item please note a £20 charge will apply for the cost of replacement packaging.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003ePlease be aware that we will need to inspect and approve a return before issuing any refunds.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThe team processes the refund to your original method of payment within 3-5 working days of confirming that we have received your item(s). The return of the funds into your account is then dependant on the end processor, e.g. your bank, Paypal, Amazon Pay, etc.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eFor items that are returned to us as unwanted, we will refund the original paid price of the item itself only - the delivery charge is not included in your refund.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have requested a replacement or exchange of your goods, this will be sent out once we have received and approved your return.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe reserve the right to withhold part or all of a refund should any unwanted goods not be returned to us in their original condition. A re-stocking fee may also apply.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you would like an update on the status of your refund, exchange or replacement please contact our team on 0333 0505 707 or by emailing \u003ca href=\"mailto:info@straightspoke.com\"\u003e\u003cspan class=\"s1\"\u003einfo@straightspoke.com\u003c\/span\u003e\u003c\/a\u003e daily 8am - 6pm (UK time).\u003c\/p\u003e","brand":"Claud Butler","offers":[{"title":"17\"","offer_id":54082077131075,"sku":"690917","price":1349.99,"currency_code":"GBP","in_stock":true},{"title":"19\"","offer_id":54082077163843,"sku":"690919","price":1349.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0880\/1081\/7859\/files\/Claud_Butler_Ridge_2.0_side_view.jpg?v=1768388238","url":"https:\/\/straightspoke.com\/products\/claud-butler-ridge-2-0-17-19-inch-frame-electric-mountain-bike-250w","provider":"Straight Spoke","version":"1.0","type":"link"}