{"product_id":"falcon-horizon-low-step-17-inch-frame-electric-hybrid-bike-250w","title":"Falcon Horizon Low Step 17\" frame Electric Hybrid Bike 250W","description":"\u003ch4 data-start=\"280\" data-end=\"350\"\u003eRide effortlessly. Commute confidently. Built for everyday ease.\u003c\/h4\u003e\n\u003cp data-start=\"352\" data-end=\"810\"\u003eMeet the Falcon Horizon Low Step — a practical, value-packed electric hybrid designed for comfort, convenience, and reliable city and country riding. Its low step frame makes getting on and off quick and easy, while the integrated 375Wh battery and Bafang rear hub motor offer smooth, effortless assistance. With puncture-protected tyres, full-length mudguards, and a pannier rack, the Horizon Low Step is ready for commuting, errands, or weekend adventures.\u003c\/p\u003e\n\u003ch4 data-start=\"812\" data-end=\"840\"\u003eTop Features at a Glance\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cu\u003e375Wh Integrated Battery\u003c\/u\u003e – Up to 40 miles \/ 64km of urban and leisure range, fast 5-hour charging\u003c\/li\u003e\n\u003cli\u003e\n\u003cu\u003eBafang Rear Hub Motor\u003c\/u\u003e – Smooth, reliable assistance with 32Nm of torque\u003c\/li\u003e\n\u003cli\u003e\n\u003cu\u003eSingle-Speed Drivetrain with 7-Speed Option\u003c\/u\u003e – Low-maintenance riding with upgraded Shimano Altus shifter\u003c\/li\u003e\n\u003cli\u003e\n\u003cu\u003e3 Assist Modes + Walk Assist\u003c\/u\u003e – Tailor the support to your ride or push with ease\u003c\/li\u003e\n\u003cli\u003e\n\u003cu\u003ePuncture-Protected Tyres\u003c\/u\u003e – Reliable tyres with reflective sidewalls for visibility\u003c\/li\u003e\n\u003cli\u003e\n\u003cu\u003eMechanical Disc Brakes\u003c\/u\u003e – Confident, low-maintenance stopping power in all conditions\u003c\/li\u003e\n\u003cli\u003e\n\u003cu\u003eFront Suspension Fork\u003c\/u\u003e – 80mm travel with hydraulic lockout for a smoother ride\u003c\/li\u003e\n\u003cli\u003e\n\u003cu\u003eComfort-Oriented Contact Points\u003c\/u\u003e – Ergonomic grips, padded Selle Mio saddle, city-style pedals\u003c\/li\u003e\n\u003cli\u003e\n\u003cu\u003eFully Equipped\u003c\/u\u003e – Rear pannier rack, mudguards, and adjustable kickstand included\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eSizing\u003c\/h3\u003e\n\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cspan\u003eThe Horizon is equipped with a low step frame that makes getting on-and-off the bike quick and easy and is suitable for riders 5’0” to 5’10” (152cm to 178cm).\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003ch4\u003eElectrics\u003c\/h4\u003e\n\u003cp\u003e\u003cu\u003eMotor:\u003c\/u\u003e Bafang rear hub motor, 32Nm torque\u003cbr\u003e\u003cu\u003eMotor Type:\u003c\/u\u003e Rear hub motor\u003cbr\u003e\u003cu\u003eBattery:\u003c\/u\u003e 36V 10.4Ah, 375Wh, Integrated, removable for charging on\/off bike\u003cbr\u003e\u003cu\u003eBattery Type:\u003c\/u\u003e Integrated\u003cbr\u003e\u003cu\u003eRange:\u003c\/u\u003e Up to 40 miles \/ 64km\u003cbr\u003e\u003cu\u003eDisplay:\u003c\/u\u003e Topology DZ40 LCD with mode selection, battery level, current speed\u003cbr\u003e\u003cu\u003eSensor:\u003c\/u\u003e 12-point cadence speed sensor\u003cbr\u003e\u003cu\u003eCharger:\u003c\/u\u003e 42V 2A, 3-pin UK plug, ~5 hours charge\u003cbr\u003e\u003c\/p\u003e\n\u003ch4\u003eFrameset\u003c\/h4\u003e\n\u003cp\u003e\u003cu\u003eFrame:\u003c\/u\u003e 6061 aluminium low step frame with internal cable routing, integrated battery, 700c wheels\u003cbr\u003e\u003cu\u003eFork:\u003c\/u\u003e 700c suspension fork, hydraulic lockout, 80mm travel\u003cbr\u003e\u003cu\u003eHeadset:\u003c\/u\u003e 1-1\/8\"\u003cbr\u003e\u003cu\u003eHandlebar:\u003c\/u\u003e Alloy, 660mm wide, 25mm rise, 18° backsweep, Black\u003cbr\u003e\u003cu\u003eStem:\u003c\/u\u003e Adjustable alloy, 90mm reach, 31.8mm\u003cbr\u003e\u003cu\u003eGrips:\u003c\/u\u003e Ergonomic lock-on, Black\u003cbr\u003e\u003cu\u003eFrame Size:\u003c\/u\u003e One size – recommended rider height 5’0”–5’10” \/ 152–178cm\u003cbr\u003e\u003c\/p\u003e\n\u003ch4\u003eDrivetrain\u003c\/h4\u003e\n\u003cp\u003e\u003cu\u003eGear Shifters:\u003c\/u\u003e Shimano Altus SL-M315 trigger shifter, 7-speed\u003cbr\u003e\u003cu\u003eRear Derailleur:\u003c\/u\u003e Shimano TY-300, 7-speed\u003cbr\u003e\u003cu\u003eChain:\u003c\/u\u003e 7-speed\u003cbr\u003e\u003cu\u003eCassette\/Freewheel:\u003c\/u\u003e Shimano MF-TZ500 freewheel, 14–28T, 7-speed\u003cbr\u003e\u003cu\u003eChainset:\u003c\/u\u003e Black, 44T, 170mm crank arms\u003cbr\u003e\u003cu\u003eNumber of Gears:\u003c\/u\u003e 7\u003cbr\u003e\u003cu\u003ePedals:\u003c\/u\u003e City-style pedals, Black\u003cbr\u003e\u003cu\u003eBottom Bracket:\u003c\/u\u003e Cartridge BB\u003cbr\u003e\u003c\/p\u003e\n\u003ch4\u003eBrakes\u003c\/h4\u003e\n\u003cp\u003e\u003cu\u003eBrakes:\u003c\/u\u003e JAK7 mechanical disc brakes, semi-metallic pads\u003cbr\u003e\u003cu\u003eRotors:\u003c\/u\u003e 160mm front \u0026amp; rear\u003cbr\u003e\u003cu\u003eLevers:\u003c\/u\u003e Alloy, Black\u003cbr\u003e\u003c\/p\u003e\n\u003ch4\u003eWheels\u003c\/h4\u003e\n\u003cp\u003e\u003cu\u003eTyres:\u003c\/u\u003e Ralson, 700x45c, 3mm puncture protection with reflective sidewall\u003cbr\u003e\u003cu\u003eRims:\u003c\/u\u003e Alloy, Black\u003cbr\u003e\u003cu\u003eFront Hub:\u003c\/u\u003e Alloy with quick release\u003cbr\u003e\u003cu\u003eRear Hub:\u003c\/u\u003e Bafang rear hub motor\u003cbr\u003e\u003c\/p\u003e\n\u003ch4\u003eComponents\u003c\/h4\u003e\n\u003cp\u003e\u003cu\u003eSaddle:\u003c\/u\u003e Selle Mio comfort saddle\u003cbr\u003e\u003cu\u003eSeat Post:\u003c\/u\u003e Alloy, 27.2x350mm, Black\u003cbr\u003e\u003cu\u003eHandlebar:\u003c\/u\u003e Alloy, 660mm wide, 25mm rise, 18° backsweep\u003cbr\u003e\u003cu\u003eStem:\u003c\/u\u003e Adjustable, Alloy, 90mm reach, 31.8mm clamp\u003cbr\u003e\u003cu\u003eGrips:\u003c\/u\u003e Ergonomic lock-on\u003cbr\u003e\u003c\/p\u003e\n\u003ch4\u003eExtras\u003c\/h4\u003e\n\u003cp\u003e\u003cu\u003eMudguards:\u003c\/u\u003e Full-length, Black\u003cbr\u003e\u003cu\u003ePannier Rack:\u003c\/u\u003e Alloy, Black\u003cbr\u003e\u003cu\u003eKickstand:\u003c\/u\u003e Adjustable\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e12 month warranty\u003c\/p\u003e\n\u003ch3\u003eDelivery\u003c\/h3\u003e\n\u003cp class=\"p1\"\u003eDirect Delivery\u003cb\u003e \u003c\/b\u003eavailable to Mainland UK addresses only. Estimated delivery time 2-5 working days. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe will dispatch orders received by midday that same day and our chosen courier will deliver direct to your door. You will need to be in to sign for the delivery, and bikes will be delivered 'built and ready to ride'. This means one of our trained, expert mechanics has fully assembled your bike in our workshop, applied protective packaging and re-boxed it for our courier to deliver it to you. After delivery you only need to make minor adjustments.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003ePlease note - we complete the same pre-departure assembly on folding electric bikes, but dispatch them folded in their original box.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eSometimes occasional delays are possible due to conditions outside of our control. Whilst we work hard to deliver within the provided timescales, we are unable to guarantee dates and times for delivery.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eChecking Your Order - \u003cb\u003e\u003c\/b\u003eAt point of delivery we kindly request that you please check your order for any signs of damage - even if you do not intend to use your item immediately - at which time you can sign for as damaged with the courier or reject the delivery. Please report any damages to our customer service team by calling on 0333 0505 707 or emailing \u003ca href=\"mailto:info@straightspoke.com\"\u003e\u003cspan class=\"s1\"\u003einfo@straightspoke.com\u003c\/span\u003e\u003c\/a\u003e.  Any claims for damages or discrepancies must be submitted within 3 days of receipt of your goods and we request images of the damage for our records.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOn arrival please complete the following:\u003c\/p\u003e\n\u003col class=\"ol1\"\u003e\n\u003cli class=\"li1\"\u003eRemove the electric bike and any documentation\/spare parts boxes from the outer carton and take off any protective packaging.\u003c\/li\u003e\n\u003cli class=\"li1\"\u003eWith the bike on the ground or in a work stand, loosen the bolts on the handlebar stem where it meets the fork, line the handlebars up to the front wheel and re-tighten.\u003c\/li\u003e\n\u003cli class=\"li1\"\u003eIn some cases you may also need to adjust the handlebar angle. To do this please loosen the bolts on the front of the handlebar stem where it meets the handlebars and rotate the bars until it is in a comfortable position, then re-tighten bolts.\u003c\/li\u003e\n\u003cli class=\"li1\"\u003eYour left pedal will already be fitted, so take the unfitted pedal and screw it clockwise into the threaded hole on your crank arm. We trial fit these prior to dispatch to ensure there is no cross-threading, so please take extra care when fitting.\u003c\/li\u003e\n\u003cli class=\"li1\"\u003eAdjust your saddle height if necessary by loosening the seat clamp and adjusting it to a suitable height. We recommend that your knee is slightly bent at the bottom of each pedal stroke whilst sat comfortably.\u003c\/li\u003e\n\u003cli class=\"li1\"\u003eDouble check that every bolt you have adjusted is tight.\u003c\/li\u003e\n\u003cli class=\"li1\"\u003eWe recommend charging your e-bike to full capacity before you ride it to help the long-term health of your battery. To see if there is sufficient level of charge please check the handlebar display.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp class=\"p1\"\u003ePlease note all items should be checked upon delivery, even if you are not planning on using your item straight away. Although we strive to ensure that all of our products are carefully packaged and delivered to our customers, unfortunately there may be rare occasions when an item arrives faulty or damaged. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIn the event of receiving a faulty item, we please ask that you either:\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eReject the item upon delivery\u003cbr\u003eOR\u003cbr\u003eSign for the item as damaged and then forward on details of the issue plus any supporting images within 3 working days to \u003ca href=\"mailto:returns@straightspoke.com\"\u003einfo@straightspoke.com\u003c\/a\u003e\u003cbr\u003ePlease be aware that we cannot accept damaged claims after 3 working days of receipt of the order.\u003cbr\u003eAny replacements for items that have been agreed upon by our team as faulty\/damaged will be sent to you free of postage charges.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have any questions please do not hesitate to get in touch with our friendly customer service team on 0333 0505 707 or by emailing \u003ca href=\"mailto:info@straightspoke.com\"\u003e\u003cspan class=\"s1\"\u003einfo@straightspoke.com\u003c\/span\u003e\u003c\/a\u003e. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDaily support: 8am - 6pm (UK time)\u003c\/p\u003e\n\u003ch3\u003eReturns\u003c\/h3\u003e\n\u003cp class=\"p1\"\u003eChanged your mind about your order? Not a problem – simply let us know within 14 days of receipt of your goods that you wish to return your unwanted goods. You then have a further 14 days to return the item(s) to us.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe kindly request that you put your returns request in writing to us and state whether you would like a refund, exchange or replacement.  Please inform us of your request via email at \u003ca href=\"mailto:returns@straightspoke.com\"\u003ereturns@straightspoke.com\u003c\/a\u003e and we will do our best to respond within 1-2 working days.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003ePlease note that you are liable for any transportation costs incurred to return your item(s).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003ePlease be aware that any unwanted goods should be returned to us unused, in their original packaging, and in the condition in which you received them. Please check that all instructions and fixings for your item are included with your return. If your order comes in multiple boxes, please ensure that all parts are returned to us in their original packing and in their original received condition.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003ePlease ensure that you also request proof of postage from your chosen courier and notify us of your return tracking information at \u003ca href=\"mailto:returns@straightspoke.com\"\u003ereturns@straightspoke.com\u003c\/a\u003e.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll returns should be sent in original packaging.  If you are unable to repackage the item please note a £20 charge will apply for the cost of replacement packaging.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003ePlease be aware that we will need to inspect and approve a return before issuing any refunds.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThe team processes the refund to your original method of payment within 3-5 working days of confirming that we have received your item(s). The return of the funds into your account is then dependant on the end processor, e.g. your bank, Paypal, Amazon Pay, etc.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eFor items that are returned to us as unwanted, we will refund the original paid price of the item itself only - the delivery charge is not included in your refund.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have requested a replacement or exchange of your goods, this will be sent out once we have received and approved your return.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe reserve the right to withhold part or all of a refund should any unwanted goods not be returned to us in their original condition. A re-stocking fee may also apply.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you would like an update on the status of your refund, exchange or replacement please contact our team on 0333 0505 707 or by emailing \u003ca href=\"mailto:info@straightspoke.com\"\u003e\u003cspan class=\"s1\"\u003einfo@straightspoke.com\u003c\/span\u003e\u003c\/a\u003e daily 8am - 6pm (UK time).\u003c\/p\u003e","brand":"Falcon","offers":[{"title":"Default Title","offer_id":54082273575235,"sku":"690559","price":1299.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0880\/1081\/7859\/files\/Falcon_Horizon_Low_Step_e-bike_side_view.jpg?v=1768394969","url":"https:\/\/straightspoke.com\/products\/falcon-horizon-low-step-17-inch-frame-electric-hybrid-bike-250w","provider":"Straight Spoke","version":"1.0","type":"link"}