FAQ Trampolines
What shape trampoline should I choose?
Round Trampolines
Round trampolines are the most popular choice for family gardens. Their circular design creates an even bounce that naturally directs users towards the centre of the mat, helping to provide a controlled and predictable jumping experience.
They're ideal for families, younger children, and recreational use.
Rectangular Trampolines
Rectangular trampolines are often preferred by experienced jumpers, gymnasts, and aspiring athletes. Their spring configuration provides a more powerful and consistent bounce across the entire jumping surface, making them better suited for practising skills and routines.
They are a great option if performance is your priority.
What size trampoline should I buy?
As a general rule, we recommend choosing the largest trampoline your garden space and budget will comfortably allow.
A larger trampoline provides more jumping space and can continue to suit your family as children grow.
For safety, always allow at least 2 metres of clear space around the trampoline and ensure there is sufficient overhead clearance.
Do I need a safety enclosure?
Yes. Safety enclosures are an important part of modern trampoline design and are included with most domestic trampolines.
The enclosure helps keep users safely within the jumping area and provides added peace of mind for parents and guardians.
Please check individual product listings for specific inclusions.
How long does trampoline assembly take?
Assembly times vary depending on the size and model, but most trampolines can be assembled within 2 to 4 hours.
We recommend having two adults available to make the process easier and quicker.
Are trampolines safe?
When used correctly and under appropriate adult supervision, trampolines can provide years of safe outdoor fun.
For the safest experience:
- Allow only one jumper at a time
- Always supervise children
- Avoid using the trampoline when the jumping mat is wet
- Regularly inspect the trampoline for signs of wear or damage
- Follow all instructions provided in the manufacturer's user manual
Are more expensive trampolines safer?
All trampolines sold by Straight Spoke meet applicable safety standards and regulations.
Higher-priced models typically offer premium materials, enhanced durability, longer warranties, and additional features, but safety always depends on correct assembly, maintenance, and responsible use.
Can I return a trampoline after it has been assembled?
Unfortunately, assembled trampolines cannot usually be returned.
Before purchasing, we strongly recommend measuring your available space carefully and marking out the trampoline's footprint in your garden to ensure the size and shape are suitable.
Please refer to our returns policy for full details.
Do you offer a trampoline assembly service?
For selected trampoline models, assembly services may be available through trusted installation partners.
Please contact our customer service team or check the product page for current assembly options.
Do I need a trampoline ladder?
A ladder can make entering and exiting the trampoline easier and safer, particularly for younger users.
Many ladders can be removed when the trampoline is not in use, helping to prevent unsupervised access by small children.
Please check individual product specifications to see whether a ladder is included.
Can trampolines be used in all weather conditions?
We do not recommend using a trampoline during rain, snow, frost, or icy conditions, as the jumping surface may become slippery.
In periods of strong winds or severe weather, additional anchoring may be required, and some manufacturers recommend temporarily removing enclosure nets or disassembling the trampoline.
Always follow the manufacturer's weather-related guidance.
Can I install a trampoline in the ground?
If you're looking for a flush-to-ground appearance, we recommend choosing a trampoline specifically designed for in-ground installation.
Standard above-ground trampolines should not be modified or sunk into the ground unless specifically approved by the manufacturer, as this may affect performance, safety, and warranty coverage.
How can I extend the life of my trampoline?
Regular maintenance will help keep your trampoline performing at its best.
We recommend:
- Using a weather cover when the trampoline is not in use
- Inspecting springs, padding, and enclosure nets regularly
- Removing enclosure nets during prolonged periods of strong winds where advised
- Staying within the maximum user weight limit
- Following all maintenance recommendations in the user manual
What tools are needed for assembly?
Most trampolines include the basic tools required for assembly, such as a spring-loading tool and Allen key.
For additional safety and comfort during assembly, we recommend wearing protective gloves and safety glasses.
How many people can use a trampoline at the same time?
For safety reasons, manufacturers generally recommend only one person bounces at a time.
Multiple users increase the risk of collisions and injury, even when the total weight remains within the stated weight limit.
Can a trampoline be installed on uneven ground?
A trampoline should always be installed on firm, level ground.
If your garden has a slight slope, it may be possible to level the installation area, but the trampoline frame itself should never sit unevenly.
For significant slopes or challenging terrain, we recommend seeking professional advice before installation.
Can I leave my trampoline outside all year?
Many trampolines are designed for year-round outdoor use. However, taking steps to protect your trampoline during winter can significantly extend its lifespan.
We recommend:
- Using a weather cover
- Removing accumulated snow from the jumping mat
- Inspecting the frame and safety components regularly
- Following any seasonal maintenance guidance provided by the manufacturer
If extreme weather is forecast, additional precautions may be required.
What is the maximum user weight for a trampoline?
Every trampoline has a maximum user weight specified by the manufacturer. This limit is designed to ensure safe performance and protect the trampoline's frame, springs, and jumping mat from excessive stress.
Always check the product specifications before purchasing and never exceed the stated weight limit.
What age is suitable for a trampoline?
Trampolines are available for a wide range of ages, from young children to adults. The most suitable trampoline will depend on the user's age, weight, and experience level.
Children should always be supervised by a responsible adult, and younger users may benefit from smaller trampolines designed specifically for their age group.
Please refer to individual product recommendations for age guidance.
Do trampolines come with a warranty?
Yes. Most trampolines include a manufacturer's warranty, although the length and coverage can vary between brands and models.
Warranty periods may differ for components such as the frame, springs, jumping mat, and enclosure net. Full warranty details can be found on the product page or in the manufacturer's documentation.
What is the difference between above-ground and in-ground trampolines?
Above-ground trampolines sit on a raised frame and are the most common type found in family gardens. They are generally easier to install, relocate, and maintain.
In-ground trampolines are installed into a purpose-dug pit, creating a lower profile that blends more naturally into the garden. They offer easier access and a more discreet appearance but typically require more preparation and installation work.
The best option depends on your garden layout, budget, and personal preference.
Do I need trampoline anchor kits?
Anchor kits are not always essential, but they are highly recommended, particularly in areas exposed to strong winds.
Anchors help secure the trampoline to the ground and can reduce movement during adverse weather conditions. They can also provide additional peace of mind when the trampoline is left assembled for extended periods.
Always follow the manufacturer's recommendations regarding anchoring and weather protection.
Can adults use garden trampolines?
Many garden trampolines are suitable for both children and adults, provided the user weight remains within the manufacturer's stated limit.
Larger trampolines with higher weight capacities are often an excellent option for families, allowing parents and older children to enjoy the trampoline over many years.
Always check the maximum user weight before use.
How much space do I need for a trampoline?
Before purchasing a trampoline, it's important to consider not only the size of the trampoline itself but also the surrounding safety clearance.
We recommend allowing at least 2 metres of clear space around the trampoline on all sides and ensuring there are no nearby obstacles such as fences, walls, trees, garden furniture, or overhanging branches.
You should also check for adequate overhead clearance to ensure safe use.
Before ordering, measure your available garden space carefully and compare it with the overall dimensions of the trampoline, including the safety enclosure, to ensure a comfortable fit.