Dawes Elegance Heritage Step Through Electric Hybrid Bike 250W

Classic style. Modern ease. Everyday freedom.

The Dawes Elegance brings timeless heritage design to the modern electric bike world. Built for comfort, control, and confidence, its low step aluminium frame makes getting on-and-off effortless, while the Bafang rear hub motor and integrated 375Wh rack-mounted battery give you up to 40 miles of easy, assisted riding. Perfect for town commutes, canal towpaths, or local park rides, the Elegance combines practicality with classically styled charm.

Top Features at a Glance

• 375Wh Rack-Mounted Battery – Up to 40 miles / 64km of range with convenient 5-hour charging
• Bafang Rear Hub Motor – Smooth and reliable electric assistance with 32Nm of torque
• 7-Speed Shimano Gearing – Easy-to-use Revoshift system for low-maintenance everyday riding
• Comfort-Focused Geometry – Upright riding position with swept-back handlebars and adjustable stem
• Puncture-Protected Tyres – Added reliability with Innova tyres for peace of mind
• Fully Equipped Design – Includes pannier rack, mudguards, chainguard, and kickstand

Sizing

The Elegance has a classically styled low step frame that makes getting on-and-off the bike quick and easy, and is suitable for riders 5’0” to 5’10” (152cm to 178cm).

Specifications

Electrics

Motor: Bafang rear hub motor
Motor Torque: 32Nm regulated to 15.5mph / 25kmh
Motor Type: Rear hub motor
Battery: 36V 10.4Ah, 375Wh rack-mounted battery
Battery Type: Rack mounted
Range: Up to 40 miles / 64km under average conditions
Recharge Time: 5 hours
Display: DZ40 LCD with mode selection, battery level and current speed
Speed Sensor: 12-point cadence sensor
Charger: 36V 2A, 3-pin UK plug

Frameset

Frame: 6061 aluminium low step frame with internal cable routing, 700c wheels
Frame Size: One size – 47cm
Recommended Rider Height: 5’0”–5’10” / 152–178cm
Fork: Rigid steel fork

Drivetrain

Gear Shifters: Shimano Revoshift, 7 speed
Rear Derailleur: Shimano TY-300, 7 speed
Chain: KMC Z7, 7 speed
Cassette / Freewheel: Shimano MF-TZ500, 14–28T, 7 speed
Chainset: Alloy 42T, 170mm crank arms with full-length chainguard
Number of Gears: 7
Bottom Bracket: Sealed cartridge BB
Pedals: City style pedals, black/grey

Brakes

Brakes: Promax V-brakes, silver
Brake Levers: Alloy, silver

Wheels

Tyres: Innova 700x40c with puncture protection
Rims: Alloy double wall, silver
Front Hub: Alloy with threaded nuts, black
Rear Hub: Bafang rear hub motor, 32Nm torque

Components

Saddle: Selle Royal Freeway
Seat Post: Alloy, 27.2 x 350mm, silver
Handlebar: Alloy, 610mm wide, 66mm rise, 43° backsweep, silver
Stem: Adjustable alloy, 110mm reach, 31.8mm clamp
Grips: Ergonomic comfort grips, brown

Extras

Mudguards: Full-length mudguards, mint
Kickstand: Adjustable alloy kickstand
Pannier Rack: Steel pannier rack, black

12 month warranty

Delivery

Direct Delivery available to Mainland UK addresses only. Estimated delivery time 2-5 working days. 

We will dispatch orders received by midday that same day and our chosen courier will deliver direct to your door. You will need to be in to sign for the delivery, and bikes will be delivered 'built and ready to ride'. This means one of our trained, expert mechanics has fully assembled your bike in our workshop, applied protective packaging and re-boxed it for our courier to deliver it to you. After delivery you only need to make minor adjustments.

Please note - we complete the same pre-departure assembly on folding electric bikes, but dispatch them folded in their original box.

Sometimes occasional delays are possible due to conditions outside of our control. Whilst we work hard to deliver within the provided timescales, we are unable to guarantee dates and times for delivery.

Checking Your Order - At point of delivery we kindly request that you please check your order for any signs of damage - even if you do not intend to use your item immediately - at which time you can sign for as damaged with the courier or reject the delivery. Please report any damages to our customer service team by calling on 0333 0505 707 or emailing info@straightspoke.com.  Any claims for damages or discrepancies must be submitted within 3 days of receipt of your goods and we request images of the damage for our records.

On arrival please complete the following:

1. Remove the electric bike and any documentation/spare parts boxes from the outer carton and take off any protective packaging.
2. With the bike on the ground or in a work stand, loosen the bolts on the handlebar stem where it meets the fork, line the handlebars up to the front wheel and re-tighten.
3. In some cases you may also need to adjust the handlebar angle. To do this please loosen the bolts on the front of the handlebar stem where it meets the handlebars and rotate the bars until it is in a comfortable position, then re-tighten bolts.
4. Your left pedal will already be fitted, so take the unfitted pedal and screw it clockwise into the threaded hole on your crank arm. We trial fit these prior to dispatch to ensure there is no cross-threading, so please take extra care when fitting.
5. Adjust your saddle height if necessary by loosening the seat clamp and adjusting it to a suitable height. We recommend that your knee is slightly bent at the bottom of each pedal stroke whilst sat comfortably.
6. Double check that every bolt you have adjusted is tight.
7. We recommend charging your e-bike to full capacity before you ride it to help the long-term health of your battery. To see if there is sufficient level of charge please check the handlebar display.

Please note all items should be checked upon delivery, even if you are not planning on using your item straight away. Although we strive to ensure that all of our products are carefully packaged and delivered to our customers, unfortunately there may be rare occasions when an item arrives faulty or damaged. 

In the event of receiving a faulty item, we please ask that you either:

Reject the item upon delivery
OR
Sign for the item as damaged and then forward on details of the issue plus any supporting images within 3 working days to info@straightspoke.com
Please be aware that we cannot accept damaged claims after 3 working days of receipt of the order.
Any replacements for items that have been agreed upon by our team as faulty/damaged will be sent to you free of postage charges.

If you have any questions please do not hesitate to get in touch with our friendly customer service team on 0333 0505 707 or by emailing info@straightspoke.com. 

Daily support: 8am - 6pm (UK time)

Returns

Changed your mind about your order? Not a problem – simply let us know within 14 days of receipt of your goods that you wish to return your unwanted goods. You then have a further 14 days to return the item(s) to us.

We kindly request that you put your returns request in writing to us and state whether you would like a refund, exchange or replacement.  Please inform us of your request via email at returns@straightspoke.com and we will do our best to respond within 1-2 working days.

Please note that you are liable for any transportation costs incurred to return your item(s).

Please be aware that any unwanted goods should be returned to us unused, in their original packaging, and in the condition in which you received them. Please check that all instructions and fixings for your item are included with your return. If your order comes in multiple boxes, please ensure that all parts are returned to us in their original packing and in their original received condition.

Please ensure that you also request proof of postage from your chosen courier and notify us of your return tracking information at returns@straightspoke.com.

All returns should be sent in original packaging.  If you are unable to repackage the item please note a £20 charge will apply for the cost of replacement packaging.

Please be aware that we will need to inspect and approve a return before issuing any refunds.

The team processes the refund to your original method of payment within 3-5 working days of confirming that we have received your item(s). The return of the funds into your account is then dependant on the end processor, e.g. your bank, Paypal, Amazon Pay, etc.

For items that are returned to us as unwanted, we will refund the original paid price of the item itself only - the delivery charge is not included in your refund.

If you have requested a replacement or exchange of your goods, this will be sent out once we have received and approved your return.

We reserve the right to withhold part or all of a refund should any unwanted goods not be returned to us in their original condition. A re-stocking fee may also apply.

If you would like an update on the status of your refund, exchange or replacement please contact our team on 0333 0505 707 or by emailing info@straightspoke.com daily 8am - 6pm (UK time).