Falcon Horizon Low Step 17" frame Electric Hybrid Bike 250W
Falcon Horizon Low Step 17" frame Electric Hybrid Bike 250W
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Ride effortlessly. Commute confidently. Built for everyday ease.
Meet the Falcon Horizon Low Step — a practical, value-packed electric hybrid designed for comfort, convenience, and reliable city and country riding. Its low step frame makes getting on and off quick and easy, while the integrated 375Wh battery and Bafang rear hub motor offer smooth, effortless assistance. With puncture-protected tyres, full-length mudguards, and a pannier rack, the Horizon Low Step is ready for commuting, errands, or weekend adventures.
Top Features at a Glance
- 375Wh Integrated Battery – Up to 40 miles / 64km of urban and leisure range, fast 5-hour charging
- Bafang Rear Hub Motor – Smooth, reliable assistance with 32Nm of torque
- Single-Speed Drivetrain with 7-Speed Option – Low-maintenance riding with upgraded Shimano Altus shifter
- 3 Assist Modes + Walk Assist – Tailor the support to your ride or push with ease
- Puncture-Protected Tyres – Reliable tyres with reflective sidewalls for visibility
- Mechanical Disc Brakes – Confident, low-maintenance stopping power in all conditions
- Front Suspension Fork – 80mm travel with hydraulic lockout for a smoother ride
- Comfort-Oriented Contact Points – Ergonomic grips, padded Selle Mio saddle, city-style pedals
- Fully Equipped – Rear pannier rack, mudguards, and adjustable kickstand included
Sizing
The Horizon is equipped with a low step frame that makes getting on-and-off the bike quick and easy and is suitable for riders 5’0” to 5’10” (152cm to 178cm).
Specifications
Electrics
Motor: Bafang rear hub motor, 32Nm torque
Motor Type: Rear hub motor
Battery: 36V 10.4Ah, 375Wh, Integrated, removable for charging on/off bike
Battery Type: Integrated
Range: Up to 40 miles / 64km
Display: Topology DZ40 LCD with mode selection, battery level, current speed
Sensor: 12-point cadence speed sensor
Charger: 42V 2A, 3-pin UK plug, ~5 hours charge
Frameset
Frame: 6061 aluminium low step frame with internal cable routing, integrated battery, 700c wheels
Fork: 700c suspension fork, hydraulic lockout, 80mm travel
Headset: 1-1/8"
Handlebar: Alloy, 660mm wide, 25mm rise, 18° backsweep, Black
Stem: Adjustable alloy, 90mm reach, 31.8mm
Grips: Ergonomic lock-on, Black
Frame Size: One size – recommended rider height 5’0”–5’10” / 152–178cm
Drivetrain
Gear Shifters: Shimano Altus SL-M315 trigger shifter, 7-speed
Rear Derailleur: Shimano TY-300, 7-speed
Chain: 7-speed
Cassette/Freewheel: Shimano MF-TZ500 freewheel, 14–28T, 7-speed
Chainset: Black, 44T, 170mm crank arms
Number of Gears: 7
Pedals: City-style pedals, Black
Bottom Bracket: Cartridge BB
Brakes
Brakes: JAK7 mechanical disc brakes, semi-metallic pads
Rotors: 160mm front & rear
Levers: Alloy, Black
Wheels
Tyres: Ralson, 700x45c, 3mm puncture protection with reflective sidewall
Rims: Alloy, Black
Front Hub: Alloy with quick release
Rear Hub: Bafang rear hub motor
Components
Saddle: Selle Mio comfort saddle
Seat Post: Alloy, 27.2x350mm, Black
Handlebar: Alloy, 660mm wide, 25mm rise, 18° backsweep
Stem: Adjustable, Alloy, 90mm reach, 31.8mm clamp
Grips: Ergonomic lock-on
Extras
Mudguards: Full-length, Black
Pannier Rack: Alloy, Black
Kickstand: Adjustable
12 month warranty
Delivery
Direct Delivery available to Mainland UK addresses only. Estimated delivery time 2-5 working days.
We will dispatch orders received by midday that same day and our chosen courier will deliver direct to your door. You will need to be in to sign for the delivery, and bikes will be delivered 'built and ready to ride'. This means one of our trained, expert mechanics has fully assembled your bike in our workshop, applied protective packaging and re-boxed it for our courier to deliver it to you. After delivery you only need to make minor adjustments.
Please note - we complete the same pre-departure assembly on folding electric bikes, but dispatch them folded in their original box.
Sometimes occasional delays are possible due to conditions outside of our control. Whilst we work hard to deliver within the provided timescales, we are unable to guarantee dates and times for delivery.
Checking Your Order - At point of delivery we kindly request that you please check your order for any signs of damage - even if you do not intend to use your item immediately - at which time you can sign for as damaged with the courier or reject the delivery. Please report any damages to our customer service team by calling on 0333 0505 707 or emailing info@straightspoke.com. Any claims for damages or discrepancies must be submitted within 3 days of receipt of your goods and we request images of the damage for our records.
On arrival please complete the following:
- Remove the electric bike and any documentation/spare parts boxes from the outer carton and take off any protective packaging.
- With the bike on the ground or in a work stand, loosen the bolts on the handlebar stem where it meets the fork, line the handlebars up to the front wheel and re-tighten.
- In some cases you may also need to adjust the handlebar angle. To do this please loosen the bolts on the front of the handlebar stem where it meets the handlebars and rotate the bars until it is in a comfortable position, then re-tighten bolts.
- Your left pedal will already be fitted, so take the unfitted pedal and screw it clockwise into the threaded hole on your crank arm. We trial fit these prior to dispatch to ensure there is no cross-threading, so please take extra care when fitting.
- Adjust your saddle height if necessary by loosening the seat clamp and adjusting it to a suitable height. We recommend that your knee is slightly bent at the bottom of each pedal stroke whilst sat comfortably.
- Double check that every bolt you have adjusted is tight.
- We recommend charging your e-bike to full capacity before you ride it to help the long-term health of your battery. To see if there is sufficient level of charge please check the handlebar display.
Please note all items should be checked upon delivery, even if you are not planning on using your item straight away. Although we strive to ensure that all of our products are carefully packaged and delivered to our customers, unfortunately there may be rare occasions when an item arrives faulty or damaged.
In the event of receiving a faulty item, we please ask that you either:
Reject the item upon delivery
OR
Sign for the item as damaged and then forward on details of the issue plus any supporting images within 3 working days to info@straightspoke.com
Please be aware that we cannot accept damaged claims after 3 working days of receipt of the order.
Any replacements for items that have been agreed upon by our team as faulty/damaged will be sent to you free of postage charges.
If you have any questions please do not hesitate to get in touch with our friendly customer service team on 0333 0505 707 or by emailing info@straightspoke.com.
Daily support: 8am - 6pm (UK time)
Returns
Changed your mind about your order? Not a problem – simply let us know within 14 days of receipt of your goods that you wish to return your unwanted goods. You then have a further 14 days to return the item(s) to us.
We kindly request that you put your returns request in writing to us and state whether you would like a refund, exchange or replacement. Please inform us of your request via email at returns@straightspoke.com and we will do our best to respond within 1-2 working days.
Please note that you are liable for any transportation costs incurred to return your item(s).
Please be aware that any unwanted goods should be returned to us unused, in their original packaging, and in the condition in which you received them. Please check that all instructions and fixings for your item are included with your return. If your order comes in multiple boxes, please ensure that all parts are returned to us in their original packing and in their original received condition.
Please ensure that you also request proof of postage from your chosen courier and notify us of your return tracking information at returns@straightspoke.com.
All returns should be sent in original packaging. If you are unable to repackage the item please note a £20 charge will apply for the cost of replacement packaging.
Please be aware that we will need to inspect and approve a return before issuing any refunds.
The team processes the refund to your original method of payment within 3-5 working days of confirming that we have received your item(s). The return of the funds into your account is then dependant on the end processor, e.g. your bank, Paypal, Amazon Pay, etc.
For items that are returned to us as unwanted, we will refund the original paid price of the item itself only - the delivery charge is not included in your refund.
If you have requested a replacement or exchange of your goods, this will be sent out once we have received and approved your return.
We reserve the right to withhold part or all of a refund should any unwanted goods not be returned to us in their original condition. A re-stocking fee may also apply.
If you would like an update on the status of your refund, exchange or replacement please contact our team on 0333 0505 707 or by emailing info@straightspoke.com daily 8am - 6pm (UK time).
FAQ
FAQ
E-Bikes
Is it legal to ride electric bikes on the roads in the UK?
We sell only road legal e-bikes, which generally refer to electrically assisted pedal cycles with an electric motor power output of maximum 250 watts, reaching a maximum speed of 15.5 mph when the motor is engaged. Any bikes exceeding these numbers will be subject to regulations.
Is it safe to ride an electric bike in the rain?
Yes, the e-bikes we sell are safe for riding in the rain and going through puddles. Please take care with electrical parts when cleaning — power washers are not advised for any bike.
Can I ride my e-bike like a regular bicycle?
Yes, electric bikes can be used as conventional push bikes, engaging the motor for assistance only when needed — such as climbing a hill.
Do I have to remove the battery for charging?
Please refer to individual product descriptions. If in doubt, drop us a message.
Can I ride an electric bike on the roads if I don't have a driver's licence?
Yes, anyone over 14 years of age is allowed to ride road legal models of e-bikes on roads without a licence, road tax or registration.
Trampolines
What trampoline sizes do you offer?
We stock a wide range of trampolines from compact 7ft x 5ft models up to large 14ft x 8ft rectangular options, as well as popular round sizes including 8ft, 10ft, 12ft, 13ft, and 14ft. Whether you have a small garden or a large outdoor space, we have a size to suit.
What is the difference between Comfort, Premium, First Class, and Royal Baseground editions?
Our Salta trampoline range is tiered by build quality and features. The Comfort Edition is our entry-level range offering great value. The Premium Edition steps up with enhanced padding and frame quality. The First Class Edition is our top above-ground model with superior springs and safety features. The Royal Baseground range is designed to sit at ground level, offering a sleek, low-profile look and added safety — ideal for younger children.
What is an InGround trampoline?
InGround trampolines are installed flush with the ground, sitting in a dug-out pit in your garden. They offer a cleaner aesthetic and a lower fall height, making them a popular choice for families. Please note that installation requires ground preparation.
Do your trampolines come with an enclosure?
Most of our trampolines include a safety enclosure net as standard. Royal Baseground models without enclosure are also available. Please check individual product listings for details.
Do you sell trampoline accessories?
Yes — we stock weather covers in a range of sizes to protect your trampoline year-round, trampoline ladders for easy access, and goal sets in small, medium, and large sizes for added fun. A tie-down kit is also available for securing your trampoline in windy conditions.
What age and weight limits apply to your trampolines?
Age and weight limits vary by model. Please refer to the individual product description for specific guidance. As a general rule, Royal Baseground and InGround models are well-suited to younger children due to their lower height.
Kids' Outdoor Toys & Ride-Ons
What age ranges are your kids' electric ride-ons and scooters suitable for?
Our AIYAPLAY range covers a broad age span. Electric ride-on cars are suitable for ages 3–8, electric motorbikes for ages 8–12, and electric scooters for ages 6–14 depending on the model. Please check individual product listings for the recommended age range.
Are the kids' electric vehicles safe for outdoor use?
Yes, all AIYAPLAY ride-ons and scooters are designed for outdoor use and feature safety-focused designs including speed limits, brakes, and LED lights. Always supervise young children during use.
What voltage are the kids' ride-on cars and motorbikes?
We stock both 12V and 24V models. The 12V models are suited to younger children (ages 3–8), while the 24V motorbike is designed for older children (ages 8–12) and offers greater power and speed. Full specifications are listed on each product page.
Do you sell sandpits?
Yes — we offer a range of AIYAPLAY and Outsunny wooden sandpits and sandboxes, including models with canopies, seats, storage, and fun themed designs like pirate ships. They are suitable for outdoor garden use and ideal for children aged 3 and up.
Garden Storage & Sheds
What materials are your garden sheds made from?
We stock both metal (galvanised steel) and plastic garden sheds from Outsunny. Metal sheds offer durability and a traditional look, while plastic sheds are lightweight, rust-proof, and low maintenance.
Do your sheds come with a floor?
Some models include a built-in floor, while others do not. Please check the individual product listing to confirm whether a floor is included before purchasing.
Do I need to assemble the shed myself?
Yes, our sheds are supplied flat-packed and require self-assembly. Full instructions are included. If you have any questions during assembly, please don't hesitate to get in touch.
Camping & Tents
How many people do your tents accommodate?
Our Outsunny tent range covers 2-person dome tents right up to 5–6 person tunnel tents. We also stock inflatable air tents with 2 bedrooms suitable for up to 4 people. Please refer to individual product listings for capacity details.
Are your tents waterproof?
Yes — our inflatable and tunnel tents feature a 3000mm waterproof rating, making them suitable for UK weather conditions. Our pop-up beach tents offer UPF15+ sun protection. Always check the product specification for the relevant waterproof rating.
What is an inflatable tent and how does it work?
Inflatable tents use air beams instead of traditional poles. Simply connect the included pump, inflate the beams, and your tent is ready in minutes — no fiddly poles required. They are robust, easy to pitch, and ideal for family camping trips.
Orders & Payment
What payment options do you offer?
All available payment options are visible during checkout.
Can I still use my discount code after I have completed my order?
Discount codes can only be applied before completing an order, during the checkout process.
Can I cancel an order I have already placed?
An order may be cancelled or amended before dispatch. After dispatch, the buyer will be liable for the return courier cost.
Delivery & Returns
What countries do you deliver to?
At this time we ship to UK addresses only.
Do you offer free delivery?
Yes, we offer free delivery on all products. All discounts are made clearly visible on our website and during the checkout process.
How long does delivery take?
Delivery times vary by product and are shown on each listing. Larger items may take longer due to specialist handling.
Can I return my order if I change my mind?
Yes, provided items are unused and in original packaging. Some exclusions may apply for assembled goods.
Do your products come with a warranty?
Yes. All items include a manufacturer warranty, with duration varying by product type.
Do your products come with instructions?
Yes. All items include assembly or usage instructions specific to the product type.
About Us
About Us
Straight Spoke is a year-round family adventure store built to help people get outdoors, stay active, and enjoy life together.
Our Story
The idea for Straight Spoke started with a simple frustration — finding well-designed, practical cycling products that actually suited real people, not just specialist riders.
As cycling enthusiasts ourselves, we experienced first-hand how powerful electric bikes could be in everyday life. What started as commuting and leisure soon became something bigger: a way to explore more, move more, and enjoy the outdoors more often.
When we moved to Cambridge, UK that idea grew even stronger. Cycling wasn’t just transport there — it was a way of life. Bikes filled every street, path, and green space. It felt natural to build something within that culture.
So we did.
We started with e-bikes, with a particular focus on accessible, low step-through small frames — because they were surprisingly hard to find, yet essential for so many riders. From there, the range naturally expanded to include solutions for different riders, different families, and different stages of life.
Eventually, that thinking extended beyond cycling entirely.
If movement is good, and outdoor time is better, then why stop at bikes?
Our Journey
🚲 2024 | The Beginning
Straight Spoke started with a passion for cycling and a belief that electric bikes could help more people enjoy the outdoors, commute differently, and travel further with confidence. Our first collection focused on adult e-bikes, carefully selected to suit a wide range of riders and lifestyles.
🚴 2025 | Growing the Family
As our community grew, so did our range. We introduced kids' bikes and ride-ons, helping younger adventurers discover the freedom, confidence, and fun that comes with life on two wheels. What began as a cycling store was becoming a family destination.
🌳 2026 | Ride. Play. Explore.
In 2026, we expanded beyond cycling and embraced a bigger vision: active family living. Trampolines, climbing frames, and camping gear joined our range, bringing even more ways for families to stay active, play outdoors, and create lasting memories together.
✨ The Future
We're just getting started.
Our goal is to build the UK's favourite year-round family adventure store, continually adding new ways to help families get outdoors, stay active, and enjoy more time together.
The path ahead is full of possibilities, the journey continues...
Our Vision
We believe family life is better when it’s active, shared, and outdoors.
Our long-term vision is a world where everyday leisure is less screen-focused and more movement-led — where gardens become play spaces, weekends become mini-adventures, and activity becomes part of normal life again.
We care about practical sustainability too. Many of our products support lower-impact transport, healthier lifestyles, and longer-term wellbeing — for both people and the environment.
But above all, we care about simple things: getting outside, staying active, and doing it together.
Why Choose Straight Spoke
We’re straightforward by name and by nature.
We believe buying online should feel clear, honest, and human. No noise, no confusion — just well-chosen products that genuinely fit real family life.
As a family-run business, we understand that everyone’s needs are different. A lightweight step-through e-bike for easy city travel. A stable all-terrain bike for weekend exploring. A safe first bike for a child. Or a trampoline that turns a garden into a favourite place on earth.
Different people. Different stages. One shared idea: move more, enjoy more, together.
Straight Spoke is no longer just an e-bike store. It’s a growing world of active family living.
Connect With Us
We’re grateful you’re here and exploring our store. If you have any questions about products, sizing, or choosing the right setup for your family, we’re always happy to help.
📞 0333 0505 707
📧 info@straightspoke.com
Or write to us at:
The Keep, Creech Castle, Taunton TA1 2DX
FRUITFUL RETAIL LTD (Company No. 15672371)
Online Reviews Summary
What Customers Like
Most Praised Features
- Easy Access: Features a low step-through frame, making it easy to mount and dismount, ideal for riders between 5'0" and 5'10" (152-178 cm).
- Good Value: Consistently highlighted as one of the best value electric bikes available.
- Comfortable Ride: Equipped with an 80mm suspension fork (with hydraulic lockout), an adjustable stem, ergonomic grips, a Selle Royal Freeway padded saddle, and city-style pedals for a pleasant riding experience.
- Reliable Power: A Bafang 250W rear hub motor delivers 32Nm of torque, offering smooth assistance on flats and gentle inclines, complemented by three power assist levels and a walk-assist mode.
- Decent Range: The integrated 375Wh battery provides a range of up to 40 miles (64km) and can be conveniently charged on or off the bike in five hours.
- Practical Features: Includes puncture-resistant tyres with reflective sidewalls for safety, full-length mudguards, a rear pannier rack, and a kickstand for everyday utility.
- Smooth Gearing: Features a 1x7-speed Shimano Altus drivetrain with an upgraded trigger shifter, ensuring precise and low-effort gear changes.
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